FAQ
Q: What diamond quality does Sonia use on her jewelry?A: Diamonds from Sonia are a minimum SI-H-I quality and above. All gemstones are of premium quality.
Q: Can any ring be sized?A: Yes, any ring can be sized unless it is an eternity band. Going up or down one (1) size is recommended.
Q: How long does it take for sizing and repairs?A: Please allow two weeks on all repairs.
Q: Where can I write to Sonia with my comments, questions, or suggestions?A: Please email all inquiries to info@soniabcreations.com or you can mail a letter to DPL Design, Inc. at:
35 West 45th Street, 5th Floor.
New York, NY 10036.
Q: Where is Sonia's jewelry made?
A: All of Sonia's items are made in our New York Factory.
Q: What happens when an item is sold out?
A: Email us at info@soniabcreations.com with your request and we will be happy to get back to you.
Q: What if I have a special request?
A: Please send an email with a picture and a description to info@soniabcreations.com.
Q: Can I give suggestions, insights or ideas to Sonia?
A: All suggestions, insights, and ideas are welcome. Please email info@soniabcreations.com.
Q: Who should I make the check or money order payable to or where to mail it?
A: You could write a check or purchase a money order payable to:
DPL Design, Inc.
35 West 45th Street, 5th Floor.
New York, NY 10036
Q: How long will an order take to ship?
A: If the piece is in stock, it will ship within 1 week, if a piece has to be made, it will take up to 2 weeks to ship.
Q: How much are the shipping fees for orders shipped to Alaska, Canada, Hawaii or Puerto Rico?
A: Shipping fees will vary due to destination and insurance. Please call or email us to get quote on shipping fees.